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Privacy Policy

Effective Date: July 7, 2025
Business Name: Valley Massage
Website: [www.valleymassage.com]  

Valley Massage respects your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, store, and share your information when you interact with our website and services.

1. Information We Collect

We may collect the following types of information:

a. Personal Information (Provided by You)

  • Full Name

  • Phone Number

  • Email Address

  • Billing & Payment Information

  • Appointment Dates & Times

  • Optional health information provided when booking (e.g., injuries or conditions)

b. Technical Information (Collected Automatically)

  • IP Address

  • Browser type & device

  • Pages visited on our site

  • Referral source (e.g., clicking on a paid ad)

  • Cookies & tracking pixel data (Google Ads, Facebook Pixel, etc.)

2. How We Use Your Information

We may use your information to:

  • Schedule and manage massage appointments

  • Communicate with you about bookings, confirmations, or cancellations

  • Send appointment reminders or follow-ups

  • Process secure online payments

  • Improve our website performance and advertising effectiveness

  • Respond to customer support inquiries

  • Comply with legal obligations or law enforcement requests

3. How We Share Information

We do not sell your personal information.
We may share data only with trusted service providers, such as:

  • Payment processors (e.g., Stripe, Square)

  • Analytics providers (e.g., Google Analytics, Meta Pixel)

  • Email or SMS platforms (for appointment reminders)

These partners are only allowed to use your data to perform services on our behalf.

4. Use of Cookies & Tracking Technologies

We use cookies, Google Ads, and Facebook Pixel to:

  • Measure advertising performance

  • Track visitor behavior and conversions

  • Retarget website visitors through paid ads

You can opt out of cookie tracking through your browser settings or by visiting:

5. Data Security

We use SSL encryption and secure third-party platforms to store and process your data. However, no online system is 100% secure. We encourage strong passwords and never ask for sensitive information via email.

6. Your Rights (U.S. & Arizona Residents)

You have the right to:

  • Access, correct, or delete your personal information

  • Opt out of marketing emails or texts

  • Request a copy of your stored data

To make a request, email us at [yourbusiness@email.com] or call [your phone number].

7. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal data from minors.

8. Changes to This Policy

We may update this Privacy Policy occasionally. Changes will be posted on this page with a new “Effective Date.”

9. Contact Us

If you have questions or concerns about this Privacy Policy or your personal information, please contact:

Valley Massage
Email: valleymassagephx@gmail.com
Phone: 623-385-9427

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