Terms & Conditions

Terms and Conditions
Effective Date: July 7, 2025
Business Name: Valley Massage
Website: www.valleymassage.com

By accessing this website and booking services with Valley Massage, you agree to the following Terms and Conditions. Please read them carefully.

1. Services Provided
Valley Massage offers professional massage therapy services for stress relief, relaxation, and overall wellness. Our services do not substitute for medical diagnosis or treatment.

2. Eligibility
You must be at least 18 years old to use our website or book an appointment. By using our site, you confirm that you meet this requirement.

3. Booking & Cancellations
Appointments must be scheduled in advance through our website or by phone.

Cancellations or rescheduling must be made at least 24 hours prior to your appointment.

No-shows or late cancellations may result in a full charge of the session fee.

We reserve the right to refuse service to anyone for inappropriate behavior, intoxication, or hygiene concerns.

4. Payments & Refund Policy
All online payments are securely processed through trusted third-party platforms (e.g., Stripe, Square).

Full payment may be required at the time of booking.

Refunds are not guaranteed and are provided at our discretion.

Gift cards or prepaid sessions are non-refundable.

5. Client Conduct & Safety
Any sexual, aggressive, or inappropriate behavior will result in immediate termination of the session and a permanent ban from future services.

You are expected to disclose any medical conditions, injuries, or allergies before your session begins.

6. Health Information & Liability
You acknowledge that massage therapy involves physical touch and may involve temporary discomfort.

You release Valley Massage and its staff from liability for any conditions that arise due to undisclosed health issues or failure to follow instructions.

You are responsible for notifying us of any discomfort or request to adjust pressure during the session.

7. Privacy
All personal information you provide is handled according to our Privacy Policy. We do not sell your data and only share it with necessary service providers (e.g., for payment processing or booking reminders).

8. Intellectual Property
All content on this website — including text, images, branding, and logos — is the intellectual property of Valley Massage. You may not copy, reproduce, or reuse any part of this website without written permission.

9. Website Use
You agree not to use this website for unlawful or malicious purposes.

Unauthorized use of this site may result in legal action.

We are not responsible for third-party links or content outside our domain.

10. Governing Law
These Terms and Conditions are governed by the laws of the State of Arizona. Any disputes will be handled through local jurisdiction.

11. Updates to Terms
We may update these Terms and Conditions at any time without notice. Continued use of our website and services indicates your acceptance of the latest version.

12. Contact
For questions or concerns about these Terms and Conditions, please contact:

Valley Massage
valleymassagephx@gmail.com
623-385-9427
Phoenix, AZ